Privacy Policy

EntryCare.com is a website operated by Connectbit Pte Ltd, a registered company in Singapore. We are committed to protecting your privacy and ensuring compliance with Singapore’s Personal Data Protection Act (PDPA).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services.

1. Service Fulfillment Partner

To provide our services, we work with an authorized fulfillment partner (the “Deployment Vendor”).

– Current Deployment Vendor: VEID Enterprise Pte Ltd

– Purpose: The Deployment Vendor fulfills quotation, security system installation and related services.

2. Information We Collect

We may collect different types of personal data to provide and improve our services:

A. Information You Provide Directly
– Personal Details: Name, contact number, email, and address.
– Communication Data: Any inquiries, feedback, or messages you send to us.

B. Automatically Collected Information
– Device & Usage Data: Your IP address, browser type, operating system, and site usage statistics.
– Cookies & Tracking Technologies: We use cookies to enhance user experience and track website performance. You can manage cookie settings in your browser.

3. How We Use Your Information

We use your personal data for the following purposes:

✅ Providing Services: To process and respond to inquiries, service requests, and transactions.
✅ Service Fulfillment: We share your information exclusively with the Deployment Vendor to provide quotation, security system installation and related services.
✅ Marketing & Promotions: To send you updates, offers, and promotional content (only if you have opted in).
✅ Customer Support: To respond to your feedback, complaints, or technical issues.
✅ Legal & Security Compliance: To comply with applicable laws and protect our rights.

4. Disclosure of Your Information

We do not sell or rent your personal information. However, we may disclose your data in the following cases:

A. Service Fulfillment Partner (Deployment Vendor)

We share your information only with the Deployment Vendor (as specified in Section 1) to facilitate the quotation, installation and servicing of security systems.

We take steps to ensure our Deployment Vendor handles your personal data responsibly. However, once we share your data with them, they manage it according to their own privacy policies and legal requirements. If you have any concerns about how your data is handled, you can contact them directly or reach out to us for help.

B. Legal & Regulatory Requirements

We may disclose your information if required to:

– Comply with a court order, law enforcement request, or legal obligation.
– Prevent fraudulent activity or security threats.
– Protect the rights, property, and safety of EntryCare, our users, and the public.

C. Business Transfers

In the event of a merger, acquisition, or sale, your information may be transferred, but you will be notified of any such change.

5. Data Protection & Security

We implement strong security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure:

✅ SSL Encryption – All sensitive data (such as payment information) is encrypted.
✅ Restricted Access – Only authorized personnel and the Deployment Vendor can access your data for service fulfillment.

If you believe your data has been compromised, please contact us immediately.

Data Retention

We keep your personal data for as long as necessary to fulfill the purposes outlined in this policy, including providing services, handling inquiries, and maintaining business records. If there is no activity related to your data for an extended period, we will securely delete it when it is no longer needed or required by law.

6. Your Rights & Consent Management

Under Singapore’s PDPA, you have the right to:

✅ Access & Review – Request a copy of the personal data we hold about you.
✅ Correct Inaccuracies – Update or correct any incorrect or outdated personal information.
✅ Withdraw Consent – If you no longer wish for us to process or share your data, you may withdraw consent at any time by contacting us. However, this may affect our ability to provide services.
✅ Request Data Deletion – Under certain circumstances, you may request that we erase your data.

7. Use of Cookies & Tracking Technologies

Our website uses cookies to improve functionality, personalize user experience, and analyze website traffic. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies. We encourage you to read their terms before sharing your data.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically. If there are significant changes to how we collect, use, or disclose personal data, we will notify you via email or a notice on our website when the changes take effect.

10. Contact Us

If you have any questions, concerns, or wish to exercise your rights under PDPA, please contact us.